Help & Guides

Explore guides, tips, and answers designed to help you work smarter, save time, and get better results—faster.

Autofill is not working

Try, in order:

  1. Refresh the upload page.
  2. Make sure metadata generation has finished (Batch can take up to 24 hours; Turbo is instant).
  3. Confirm you are signed into Fylio (the extension popup shows your plan).
  4. Re-pin the extension and click it on the upload page to trigger autofill.
  5. Restart Chrome.

If autofill still fails, the platform may have changed its form structure — let support know.